FAQs
Frequently asked questions
About BlingSmile
How do BlingSmile products whiten teeth?
How do BlingSmile products whiten teeth?
BlingSmile products use PAP (Phthalimidoperoxycaproic Acid), an advanced, peroxide-free whitening ingredient that effectively breaks down stains on your teeth without causing sensitivity or damage to the enamel. PAP provides fast, noticeable results while being gentle on your teeth.
Are BlingSmile products safe for sensitive teeth?
Are BlingSmile products safe for sensitive teeth?
Yes! Our use of PAP ensures a whitening process that is both powerful and gentle, making it perfect for people with sensitive teeth. You can whiten your teeth without worrying about irritation or discomfort.
Can BlingSmile whitening products be used for kids?
Can BlingSmile whitening products be used for kids?
BlingSmile whitening products are formulated for adults (18+ years old) and not suitable for kids or milk teeth. Children's enamel is thinner and more sensitive, and their teeth naturally shed stains more easily, so whitening is not necessary. For younger users, we recommend consulting a dentist before using any whitening products.
What is your shipping policy?
What is your shipping policy?
We offer free shipping on orders over RM80 within Malaysia. Processing typically takes 1-2 business days, with delivery in 2-3 business days.
How can I contact customer support?
How can I contact customer support?
You can reach our customer service team at hello@blingsmile.co or by dropping us an Instagram message at @blingsmile.co We're happy to help with any questions or concerns.
Our products
Diamond Whitening Strips
How do I use the Diamond Whitening Strips?
How do I use the Diamond Whitening Strips?
1. Prepare: Start with clean, dry teeth. Peel the backing off the long strip and press the sticky side firmly onto your top teeth. Fold over any excess to secure it behind your teeth.
2. Apply: Repeat the process with the shorter strip for your bottom teeth. Ensure both strips are in contact with the tooth surface.
3. Whiten: Leave the strips on for 30 minutes to allow the PAP formula to work its magic. Relax, read a book, or enjoy your favorite show while your teeth whiten.
4. Finish: After 30 minutes, gently remove the strips and rinse your mouth with water. Admire your radiant new smile!
How do Diamond Whitening Strips whiten without causing sensitivity?
How do Diamond Whitening Strips whiten without causing sensitivity?
Our strips utilize Phthalimidoperoxycaproic acid (PAP), a peroxide-free whitening agent that effectively breaks down stains without generating harmful free radicals. This ensures a gentle whitening experience that doesn’t compromise your enamel or cause sensitivity.
How frequent should I use the Diamond Whitening Strips?
How frequent should I use the Diamond Whitening Strips?
First time users are recommended to use the Diamond Whitening Strips once a day for 7 days in a row.
After the initial 7 days, you may adjust your usage to 1-2 times a week for maintenance; or keep using until you achieve your desired results.
How soon will I see results?
How soon will I see results?
Many users notice a difference after just one treatment, with full results typically visible within 1-2 weeks of regular use.
What makes Diamond Whitening Strips different from other whitening products?
What makes Diamond Whitening Strips different from other whitening products?
Diamond Whitening Strips offer a unique combination of effectiveness, convenience, and comfort. Our PAP-based formula is specifically designed to whiten without causing discomfort, making it a superior choice for those who want fast results without the pain associated with traditional whitening methods.
Can I use Diamond Whitening Strips with dental work like veneers or caps?
Can I use Diamond Whitening Strips with dental work like veneers or caps?
Our strips are designed to whiten natural teeth and may not have the same effect on veneers, caps, or other dental work. We recommend consulting with your dentist if you have any concerns about using our product with your specific dental treatments.
Purple Whitening Serum
How to use the Purple Whitening Serum?
How to use the Purple Whitening Serum?
1. Apply: Using a toothbrush, coat your teeth evenly with the serum.
2. Wait: Allow the serum to sit for 1-2 minutes to maximize its brightening effects.
3. Rinse: Brush gently and rinse your mouth to reveal a whiter, more radiant smile.
How does the Purple Whitening Serum work?
How does the Purple Whitening Serum work?
Our Purple Whitening Serum uses color-correcting technology to neutralize yellow tones on your teeth. Similar to how purple shampoo counteracts brassiness in hair, the purple pigments in the serum balance out yellow stains, leaving your teeth looking instantly brighter and whiter.
How often can I use the Purple Whitening Serum?
How often can I use the Purple Whitening Serum?
You can use the serum daily to maintain a bright, white smile. It's perfect for those moments when you want to give your smile an extra boost of confidence.
Does the Purple Whitening Serum whiten teeth permanently?
Does the Purple Whitening Serum whiten teeth permanently?
The serum provides an instant brightening effect by neutralizing surface discoloration, but it does not permanently whiten teeth. For long-lasting whitening results, we recommend using it alongside our teeth whitening strips or treatments.
Can the Purple Whitening Serum be a substitute for toothpaste?
Can the Purple Whitening Serum be a substitute for toothpaste?
No, the Purple Whitening Serum is not a substitute for toothpaste. It is designed to brighten your smile by neutralizing yellow tones but does not contain the cleaning agents needed for overall oral hygiene. We recommend using it alongside your regular toothpaste for the best results.
Can I use the Purple Whitening Serum on dental work (e.g., veneers, crowns, or braces)?
Can I use the Purple Whitening Serum on dental work (e.g., veneers, crowns, or braces)?
The serum is safe for natural teeth but may interact differently with dental work such as veneers, crowns, or bonded teeth. We recommend consulting your dentist to ensure compatibility with your dental work.
Order & Shipping
What are your shipping options?
What are your shipping options?
We offer standard shipping across Malaysia. Orders over RM120 qualify for free shipping. For orders under RM120, a standard shipping fee will apply, which is calculated at checkout.
How long does shipping take?
How long does shipping take?
Once your order is processed (typically within 1-2 business days), delivery usually takes 2-3 business days depending on your location. You’ll receive a tracking number via email once your order is shipped.
Do you offer international shipping?
Do you offer international shipping?
Currently, we only ship within Malaysia, but we are working on expanding our shipping services internationally. Stay tuned for updates!
What is your return policy?
What is your return policy?
Customers are entitled to get a full-refund within 7 days after your order is delivered for any damaged items upon request, and upon verifying the damage on the products.
To initiate the refund, kindly reach out to us at hello@blingsmile.co with your order number and photos showing the products’ conditions so we can assist you further.
What should I do if I haven’t received my order?
What should I do if I haven’t received my order?
If you haven’t received your order within the estimated delivery time, please reach out to us at hello@blingsmile.co with your order number, and we’ll help track down your shipment.
What if my product arrives damaged or defective?
What if my product arrives damaged or defective?
If your product arrives damaged or defective, please contact us immediately at hello@blingsmile.co. We will arrange for a replacement or provide a full refund.
Can I cancel or modify my order after placing it?
Can I cancel or modify my order after placing it?
We process orders quickly, but if you need to cancel or modify your order, please contact us at hello@blingsmile.co as soon as possible. If your order has not yet been processed, we’ll do our best to accommodate your request.